Privacy Policy
KITBÖRD is a program of Red Tree, Inc. KITBÖRD ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our services, website, or communications.
Information We Collect
We may collect the following types of information:
- Contact information: Name, email address, phone number, and other details you provide when contacting us or using our services.
- Communications data: Records of messages, calls, and other communications conducted through our systems.
- Usage data: Information about how you interact with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use collected information to:
- Provide and improve our services
- Send service notifications, reminders, and updates
- Respond to inquiries and provide customer support
- Comply with legal obligations
SMS/Text Messaging
If you opt in to the KITBÖRD SMS Program at https://kitbord.com/sms-opt-in, we may send you service notifications, appointment reminders, and operational customer-care updates. Message frequency varies (typically a few messages per month). Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Support: [email protected] or (415) 223-9377.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Sharing
We do not sell, rent, or trade your personal information. Mobile numbers and other mobile information collected for the SMS program are not shared with third parties or affiliates for marketing or promotional purposes. We may share data with trusted service providers who assist in operating our systems (for example, our communications platform), subject to confidentiality agreements and only to deliver the service you requested. We may also disclose information when required by law.
Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy, contact us at:
KITBÖRD, a program of Red Tree, Inc.
Email: [email protected]
Phone: (415) 223-9377